Clinical Focus

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Clinical Focus2016-12-16T17:47:42+00:00

Case Study: Clinical Focus

Radiology Group Upgrades to PMI Enabling Focus on Clinical Excellence

Client

Medical Imaging and Radiology Associates, LLP (MIRA) Fort Dodge, IA

​Diagnostic radiology group

Critical Issues

  • Medical Imaging and Radiology Associates had a good track record of managing their back office operations in collaboration with hospital billing teams. However, after some in-house personnel turnover, the group needed help to fill the void.
  • The radiology group required medical coding and billing expertise to recoup losses from a decline in revenue, optimize coding efficiency, and re-establish strong relationships with hospital administrators.
  • In order to ease the outsourcing transition, the practice wanted a partner that could provide highly-personalized service and was easily accessible.

Solution

  • Medical Imaging and Radiology Associates’ leadership sought advice from other practices to identify billing and coding service providers.  Professional Management, Inc. (PMI) was chosen based on a colleague’s recommendation.
  • First, PMI audited all the radiology group’s coding, billing and operational procedures to identify inefficiencies and opportunities for improvement.
  • Next, PMI implemented a thorough oversight strategy to proactively catch coding and billing errors that could damage revenue capture and future financial stability.
  • From the start, PMI demonstrated consistent transparency, accuracy and professionalism. As an added value, this improved the practice’s working relationships with hospital administrators. 

Results

  • The superior client service and high returns generated by PMI enabled the radiology group partners to devote more attention to growing the practice rather than overseeing the day-to-day billing and coding tasks.
  • Consistent financial stability fueled by strong revenue cycle management allowed the radiology group to grow their practice.
  • PMI adapted services to always meet the needs of the evolving practice and solidified a trusting partnership that has spanned more than 20 years.
  • Affiliated hospitals, introduced to PMI through the radiology practice, also began partnering with the company after witnessing how efficiently PMI detected problems and corrected errors to ensure optimized revenue.